Korea · Jeju · Hotel comparison note

Jeju hotel comparison: The Shilla Jeju vs Lotte Hotel Jeju for families with kids in Jungmun

Two neighbors in Jungmun:
for a winter in Jeju with kids,
Shilla or Lotte

Two luxury hotels side by side in the Jungmun Tourist Complex.
This guide covers winter heated-pool conditions, facilities by child age, and even sauna closing days.

A. The Shilla JejuJeju · Jungmun
B. Lotte Hotel JejuJeju · Jungmun

Jeju Jungmun hotels with kids: start with the child's age

  • With a child aged 5 or under look first at The Shilla Jeju's Gymboree Kids Club and the family pool that connects to the indoor pool.
  • With a child who wants a character room check Lotte Hotel Jeju's character rooms and the winter hours of the outdoor pool He:on.
  • If the winter outdoor heated pool is the goal confirm both hotels' hours for the stay date and whether there are adult-only pools before booking.

Before you read

This is not a review based on a stay. It compiles seller-provided information and each hotel's official information. Displayed prices are pre-tax amounts checked on the Myrealtrip listing on 2026-10-27 and may change at the time of booking; winter outdoor heated-pool hours and Christmas-season terms should be rechecked for the stay date. Bookings made through affiliate links may earn a commission.

The Shilla Jeju vs Lotte Hotel Jeju for kids at a glance

Compare them with the same dates, guests, and inclusions. In this table, A is The Shilla Jeju and B is Lotte Hotel Jeju.

Jeju Jungmun hotel comparison · Displayed prices checked 2026-10-27 · 2 adults, 1 night, breakfast not included (assumed)
ItemA.The Shilla JejuB.Lotte Hotel Jeju
Listed priceListed priceKRW490,000Checked · MyRealTrip listing, opens in a new tab
Displayed price excludes tax · confirm the final amount at checkout
Listed priceKRW358,050Checked · MyRealTrip listing, opens in a new tab
Displayed price excludes tax · confirm the final amount at checkout
Location75 Jungmungwangwang-ro 72beon-gil, Seogwipo-siInside the Jungmun Tourist Complex2812-4 Saekdal-dong, Seogwipo-siInside the Jungmun Tourist Complex · OTA listing
Opened · RoomsOpened July 1990 · 429 roomsPer official introductionOpened 2000 · 500 roomsPer Korea Tourism Organization
Winter poolsFamily pool (outdoor, heated) 09:00–23:00 · Indoor pool 07:00–23:00Guests only · Adult pool for ages 19 and olderOutdoor He:on (adult pool, family pool, kids pool)Ask about winter hours and free guest access when booking
Kids facilitiesKids Island (free for ages 12 and under) · Gymboree Kids Club (ages 5 and under)Per official informationCharacter roomsKids cafe, bowling alley, etc. per reviews · Ask the hotel about operation
SaunaPaid for guests · Maintenance on the last Wednesday of each monthSee the official page for adult and child ratesPaid · Fitness club closed on the first Tuesday of each monthPer OTA information
BreakfastThe Parkview (3F) 07:30–10:3010% guest discount on the buffet listedLa Seine 07:00–10:30Per OTA information
Airport transferAbout 40 min by taxi · About 70–90 min by Limousine Bus 601Limousine every 50 min, 06:00–21:00Free hotel shuttle (reservation required)Confirm the shuttle's operating period when booking
Check-in · ParkingCheck-in time not officially listed15:00 / 11:00 · Parking availablePer Korea Tourism Organization
CancellationCancellation deadline follows the booked rate's termsCheck free cancellation on the rate page

Stay dates checked: Dec 24–25, 2026 · 2 adults · Breakfast not included (assumed). Terms vary by room type and promotion. The amounts above are displayed prices at the time of checking and do not represent the actual rate or availability for that date.

The Shilla Jeju

The Shilla Jeju is at 75 Jungmungwangwang-ro 72beon-gil, Seogwipo-si. According to its official introduction, it opened on July 1, 1990, and has 429 rooms. Because it sits inside the Jungmun Tourist Complex, its location is almost the same as Lotte Hotel Jeju's. This guide therefore compares the two on family facilities and pool terms rather than location. It is also a different property from Parnas Hotel Jeju, covered in the first Jeju guide, and this comparison focuses on facilities by child age rather than on the winter pool itself.

A. The Shilla JejuJungmun · Official hotel photo
B. Lotte Hotel JejuJungmun · Official hotel photo
Location
75 Jungmungwangwang-ro 72beon-gil, Seogwipo-si
Pools
Family pool (outdoor, heated, connected to the indoor pool) 09:00–23:00 · Indoor pool 07:00–23:00 · Listed by the hotel as guests only
With kids
Kids Island free for ages 12 and under, 09:00–19:00 · Gymboree Kids Club for ages 5 and under, per official information
To check
Check-in and check-out times · Pool hours during the Christmas season · Terms of breakfast-included rates

The reason to choose this hotel in winter is its pool setup. According to official information, the family pool is an outdoor heated pool connected to the indoor pool and is open 09:00–23:00 for guests only. The indoor pool is open 07:00–23:00. The adult pool is a separate outdoor pool open only to guests aged 19 and older, so families with children should plan around the family pool and the indoor pool.

Kids facilities are divided by age. Kids Island is free for ages 12 and under, 09:00–19:00, and the Gymboree Kids Club is officially listed for ages 5 and under. The sauna is paid for guests and is listed as opening from 18:00 on the last Wednesday of each month because of scheduled maintenance. Breakfast is served at The Parkview on the third floor, 07:30–10:30, with a guest discount on the buffet.

For airport transfers, official information gives about 40 minutes by taxi and about 70–90 minutes by Limousine Bus 601, which runs every 50 minutes from 06:00 to 21:00. Check-in and check-out times could not be confirmed at the time of writing, so check them on the booking screen. For a stay around Christmas, it is also worth asking about any special hours for the pools and kids facilities.

One more thing before booking

The adult pool is open only to guests aged 19 and older, and the sauna is listed as opening from 18:00 on the last Wednesday of each month because of scheduled maintenance. A stay running to the end of the year would include Wednesday, December 30, so compare this against the itinerary.

Lotte Hotel Jeju

Lotte Hotel Jeju is at 2812-4 Saekdal-dong, Seogwipo-si, inside the Jungmun Tourist Complex. According to the Korea Tourism Organization, it opened in 2000 and has 500 rooms. Rooms are divided into Deluxe, Premier, Character, and Suite categories, with check-in at 15:00, check-out at 11:00, and parking available. The character rooms are the first difference that stands out when choosing with children.

A. The Shilla JejuJungmun · Official hotel photo
B. Lotte Hotel JejuJungmun · Official hotel photo
Location
2812-4 Saekdal-dong, Seogwipo-si (Jungmun Tourist Complex)
Pools
Outdoor pool He:on (adult pool, family pool, kids pool) · Winter hours not listed in official information, so contacting the hotel is recommended
With kids
Character rooms (per the Korea Tourism Organization) · No official operating information for indoor play facilities such as a kids cafe, so check before visiting
To check
He:on winter hours and whether it is free for guests · Operating period of the free airport shuttle

The pool is the outdoor He:on, with an adult pool, family pool, and kids pool. However, only secondary sources give winter hours of 09:30–22:00 from November to April, and these are not confirmed in official information. OTA information says the fitness center and indoor pool are free for guests, but whether He:on is free for guests could not be confirmed. The split into adult, family, and kids pools is similar to The Shilla Jeju's family pool and adult pool, but Shilla is the one with officially confirmed hours. If the winter outdoor heated pool is the goal, ask through the official website or the hotel about the stay date before booking.

Among kids facilities, a kids cafe, bowling alley, and game arcade are mentioned in reviews, but official operating information could not be confirmed. According to the OTA, the sauna is paid, with rates divided into middle-school age and up and elementary age from 37 months, and the fitness club closes on the first Tuesday of each month. The age rules and closing day could not be confirmed in official information, so ask the hotel before visiting. Breakfast is served at La Seine, 07:00–10:30, and the OTA lists the child rate as covering ages 48 months to 13 years.

For airport transfers, OTA guest benefits list a free shuttle. It runs from the airport to the hotel at 15:00 and from the hotel to the airport at 10:00 and 13:00 by reservation, but how long it will operate is not stated. Travelers without a rental car should confirm the shuttle before booking and, if its times do not fit the flight schedule, arrange a limousine or taxi route separately.

One more thing before booking

OTA guest benefits list a free airport shuttle (airport to hotel at 15:00, hotel to airport at 10:00 and 13:00, reservation required), but its operating period could not be confirmed. The OTA also lists the fitness club as closed on the first Tuesday of each month; this could not be confirmed in official information, so ask the hotel before visiting.

Choosing again by how the family travels in winter Jeju

Rather than ranking the hotels, pick the conditions that matter most for this trip.

Choice criteria by travel style, with items to check before booking
Travel styleLook at firstCheck before booking
Traveling with a child aged 5 or underThe Shilla JejuGymboree Kids Club hours and terms of use
Elementary-age child who wants a character roomLotte Hotel JejuCharacter room types, bed setup, and availability
The winter outdoor heated pool is the goalDecide after checking hoursOutdoor pool hours, water temperature, and closures on the stay date
Airport transfer without a rental carDecide by the shuttle and limousine timetablesLotte shuttle operating period · Shilla-side Limousine 601 timetable

Booking in this order: five steps

  1. Set the dates and children's ages first

    Enter the stay date, number of nights, adults and children, and the children's ages under the same conditions. Rates fluctuate sharply around Christmas.

  2. Check the room and what is included

    Look at room type, bed setup, whether breakfast is included, pool and sauna terms, and whether taxes and fees are included.

  3. Ask the hotel about winter pool operation

    For the stay dates, ask about outdoor heated-pool hours and closing days, and the age rules for adult-only and kids pools.

  4. Compare cancellation terms and the final amount

    Check the free-cancellation deadline, non-refundable terms, and the total just before payment for both hotels under the same conditions.

  5. Keep the booking records

    Save the confirmation and included terms, and note the airport shuttle or limousine times and the check-in time.

Jeju hotels with kids — common questions before booking

Which is better with kids, The Shilla Jeju or Lotte Hotel Jeju?

It depends on the child's age. The Shilla Jeju officially lists Kids Island, free for ages 12 and under, the Gymboree Kids Club for ages 5 and under, and a family pool connected to the indoor pool. Lotte Hotel Jeju has character rooms listed by the Korea Tourism Organization, while indoor play facilities such as a kids cafe appear only in reviews, with no official operating information. Some facilities, such as the adult pool (ages 19 and older), are off-limits to children, so check age rules first.

Can Lotte Hotel Jeju's outdoor pool He:on be used in winter?

He:on is described as a heated pool, and secondary sources give November–April hours of 09:30–22:00, but official hours and whether it is free for guests could not be confirmed at the time of writing. The Shilla Jeju family pool is officially listed as an outdoor heated pool open 09:00–23:00 for guests only. For both hotels, confirm operation for the stay dates directly with the hotel.

Now, with your own dates

Check the listed price for your dates

Enter your dates and guests, then check the inclusions and the final payment amount again.

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Basis date and sources

Photo credits

Sources are The Shilla Jeju's official pages, Lotte Hotel Jeju's OTA listing pages, and the Korea Tourism Organization listing. Facility operations and sales terms may change after the date of compilation.